Essential Questions to Ask Before Hiring a Contractor for Your Roof Replacement

Understanding the Importance of Hiring the Right Contractor

Hiring a contractor is a significant decision. It’s crucial to know which questions to ask. Whether you're planning a small home improvement project or a major roof replacement, the contractor you choose will be working in your home. They will handle your budget and shape the final outcome. This process can feel overwhelming. However, asking the right questions upfront can save you stress, money, and headaches later on.

Here are seven essential questions every homeowner should ask before signing a contract.

1. Are You Licensed and Insured?

The first question is one of the most important. In the U.S., most states require contractors to have a license. The requirements vary by state. Always ask to see proof of licensing and verify it with your state’s contractor licensing board.

Equally important is ensuring they carry both liability insurance and workers’ comp insurance. This protects you in case of accidents or property damage.

2. Can You Share References From Recent Clients?

A reliable contractor should be happy to connect you with past clients. Speaking with other homeowners gives you real insight into their communication style. You’ll learn if they finish on time and see what the final workmanship looks like.

Even better, ask if you can see photos of completed projects. This visual evidence can help you gauge their quality of work.

3. What Is the Project Timeline?

A good contractor should provide a realistic start and finish date. Every project has variables, but there should still be a clear schedule and milestones.

Ask what might delay the project, such as weather, supply chain issues, or permit approvals. Also, inquire how those delays will be communicated to you.

4. Who Will Actually Be on Site?

It’s common for contractors to use subcontractors. Ask who will be on site each day. Will it be the contractor themselves, a project manager, or a rotating crew?

Knowing this helps you understand who to talk to if you have questions. It also ensures accountability throughout the project.

5. How Do You Handle Payments?

Payment schedules protect both sides. In the U.S., it’s standard to pay a deposit (often 10–20%), with additional payments tied to project milestones.

Avoid contractors who ask for full payment upfront; that’s a red flag. A good contractor will work with you to create a fair payment plan.

6. How Do You Handle Changes or Unexpected Issues?

Older homes often hide surprises, such as outdated wiring, plumbing issues, or structural challenges. Ask how the contractor manages change orders.

A professional will explain the process in writing before any additional work or costs begin. This clarity can save you from unexpected expenses down the line.

7. Do You Provide a Warranty?

Reputable contractors stand by their work. Many offer a one-year warranty on labour, along with product warranties on materials like roofing shingles or siding.

Ask what’s covered, for how long, and ensure you get it in writing. This step is crucial for your peace of mind.

A Caring Word of Advice

Choosing a contractor doesn’t have to be stressful. By asking these questions, comparing a few options, and trusting your instincts, you’ll feel more confident in your decision. This will set your project up for success.

At Rafterline Roof Replacement Specialists, we believe hiring a contractor should give you peace of mind, not anxiety. These questions are a great starting point. If you’d like to work with experienced roofing professionals who put homeowners first, we’re here to help.

👉 Click here to explore your options.